Our service provider makes a record of your visit and logs the following information for statistical purposes - the user's server address, the user's top level domain name (eg. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.
Internet cookies are small strings of text placed on users' hard drives during the data exchange that happens when a browser points to a web site. Cookies allow a website to store information on a user's machine and later retrieve it. They remember preferences you enter and then tailor a site to suit your needs. Cookies have no way of disclosing your name or any personal information.
This website uses cookies to provide customised searching in Citytrain's Suburban and Interurban Timetables and Fares. Once a search has been conducted, the next time you return to the site the last stations you searched "To" and "From" will appear as the default journey. If you wish to use this facility you will need to accept cookies. If you have configured your browser to reject all cookies however, you will still be able to perform a search.
General correspondence sent to this site via the feedback link or the individual email addresses in each section will be treated as a public record and will be retained as required by the Public Records Act 2002.
Your name and address details will not be added to a mailing list without your consent. We will only disclose your details to third parties -
- In order to process a transaction or request authorised by you; or
- Where disclosure is required or authorised by law or an enforcement authority.
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Your email address will be recorded for the purpose of responding to your feedback, enquiry, or to provide confirmation of a transaction. E-mail messages may be monitored by our website support staff for system trouble shooting and maintenance purposes. Any illegal activities suggested in the content of either feedback or emails will be forwarded to a law enforcement agency for investigation.
Entries to online competitions request the entrants Name, Address, Email and Phone Numbers. This information is not stored on the site and will not be added to a mailing list without the express permission of the entrant.
This site uses encryption for secure transmission of personal information over the Internet. You should recognise that there can be risks with transmitting information across the Internet.
Where this site contains links to other websites not managed by QR, QR is not responsible for the privacy or security practices or the content of such websites.
If you have any other queries about our privacy and security practices, please contact us:
Privacy Contact Officer
Phone: +61 7 3235 2684
Email: privacy.officer@qr.com.au
