passengers with disabilities

Traveltrain stations and selected services are equipped with facilities to ensure a safe and comfortable journey for passengers with a disability. Our staff will be more than happy to discuss your personal travel requirements with you. Simply phone us on 1800 872 467 (or +617 3235 1122 for international callers) prior to your departure.

Please click on the below links to access information for passengers with disabilities travelling on Traveltrain services.

Booking Your Journey 

  • How to book
  • Pensioner’s carer entitlement
  • Booking policy on Tilt Trains

On Your Journey 

  • Boarding and disembarking
  • Travelling with a wheelchair
  • Staff assistance
  • Catering

Station Accessibility


Traveltrain Accessibility 

  • Tilt Train
  • The Sunlander, Spirit of the Outback, The Westlander & The Inlander

Frequently Asked Questions 

  • Wheelchairs and mobility aids
  • Hearing impairment
  • Vision impairment
  • Guide, hearing and assistance dogs
  • Other

Please download the appropriate passengers with disability factsheet below:


To view portable document format (PDF) files, you will need to have Adobe Reader installed. This can be downloaded free-of-charge from the Adobe website (external website).

Use the Adobe Reader to:

  • View a document by clicking the link and press Open. The document will load into the reader
  • Save a document by right-clicking your mouse on the document link and select Save Target As... to save onto your computer.

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